Privacy Policy

Effective Date: March 29, 2026

FrontDesk Solutions LLC ("FrontDesk," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our website, lead forms, and messaging services (including SMS).

1) Information We Collect

We may collect:

Contact information (name, phone number, email, address)
Service-related information you provide (property/service details)
Communication preferences and consent records
Message interaction data (delivery, replies, opt-outs)
Basic technical website data (IP, browser, device, referral source)

2) How We Use Information

We use information to:

Respond to requests and provide requested services
Send service updates, appointment coordination, and lead follow-up messages
Operate and improve our services, systems, and response quality
Maintain compliance, fraud prevention, and audit logs

3) SMS Program Privacy Disclosures

SMS consent is not shared with third parties/affiliates for marketing purposes.
We use your phone number and messaging interactions only to operate requested communications.
You can opt out anytime by replying STOP.

4) Sharing of Information

We do not sell personal information. We may share data with trusted service providers (e.g., communications and hosting vendors) solely to deliver services, under confidentiality and security controls.

5) Data Retention

We retain information only as needed for operations, legal compliance, dispute resolution, and enforcement of agreements.

6) Data Security

We use reasonable administrative, technical, and organizational safeguards to protect data. No internet system can be guaranteed 100% secure.

7) Your Choices

Opt out of SMS: reply STOP
Get help with SMS: reply HELP
Request assistance with your data: contact us below

8) Contact

FrontDesk Solutions LLC
Email: support@frontdesksolutions.ai
Website: https://frontdesksolutions.ai

9) Policy Updates

We may update this Policy periodically. Updated versions will be posted with a revised effective date.